Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18180
VM0018180Platinummember18180@example.test · +601110018180 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,945
Current loyalty balance
Lifetime Spend
RM 6,182
Across 35 visits
Total Visits
35
Since 2024-08-29
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,945 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 8
Outlet purchase
2026-04-21 · Member activity · RM 111.75
App session
2026-04-09 · OPLUMO Outlet 8
Points credited
2026-03-28 · Member activity · RM 126.65
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 8
Outlet purchase
2026-03-04 · Member activity · RM 141.55
Points credited
2026-02-20 · OPLUMO Outlet 8
Outlet purchase
2026-02-08 · Member activity · RM 156.45