Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01818
VM0001818Membermember1818@example.test · +601110001818 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
810
Current loyalty balance
Lifetime Spend
RM 1,013
Across 30 visits
Total Visits
30
Since 2024-12-08
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 17
Outlet purchase
2026-05-02 · Member activity · RM 28.50
App session
2026-04-20 · OPLUMO Outlet 17
Points credited
2026-04-08 · Member activity · RM 32.30
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 17
Outlet purchase
2026-03-15 · Member activity · RM 36.10
Points credited
2026-03-03 · OPLUMO Outlet 17
Outlet purchase
2026-02-19 · Member activity · RM 39.90