Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18174
VM0018174Platinummember18174@example.test · +601110018174 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
5,076
Current loyalty balance
Lifetime Spend
RM 6,345
Across 41 visits
Total Visits
41
Since 2024-10-04
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,076 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 2
Outlet purchase
2026-09-12 · Member activity · RM 121.50
App session
2026-08-31 · OPLUMO Outlet 2
Points credited
2026-08-19 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 2
Outlet purchase
2026-07-26 · Member activity · RM 153.90
Points credited
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 170.10