Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18166
VM0018166Goldmember18166@example.test · +601110018166 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
2,779
Current loyalty balance
Lifetime Spend
RM 3,474
Across 27 visits
Total Visits
27
Since 2025-03-14
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,779 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 11
Outlet purchase
2026-06-13 · Member activity · RM 114.00
App session
2026-06-01 · OPLUMO Outlet 11
Points credited
2026-05-20 · Member activity · RM 129.20
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 11
Outlet purchase
2026-04-26 · Member activity · RM 144.40
Points credited
2026-04-14 · OPLUMO Outlet 11
Outlet purchase
2026-04-02 · Member activity · RM 159.60