Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18144
VM0018144Silvermember18144@example.test · +601110018144 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
1,517
Current loyalty balance
Lifetime Spend
RM 1,897
Across 38 visits
Total Visits
38
Since 2024-07-18
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
147d
2026-05-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,517 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 6
Outlet purchase
2026-05-03 · Member activity · RM 36.00
App session
2026-04-21 · OPLUMO Outlet 6
Points credited
2026-04-09 · Member activity · RM 40.80
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 6
Outlet purchase
2026-03-16 · Member activity · RM 45.60
Points credited
2026-03-04 · OPLUMO Outlet 6
Outlet purchase
2026-02-20 · Member activity · RM 50.40