Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18130
VM0018130Goldmember18130@example.test · +601110018130 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,235
Current loyalty balance
Lifetime Spend
RM 5,294
Across 35 visits
Total Visits
35
Since 2025-01-28
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 9
Outlet purchase
2026-09-20 · Member activity · RM 97.50
App session
2026-09-08 · OPLUMO Outlet 9
Points credited
2026-08-27 · Member activity · RM 110.50
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 9
Outlet purchase
2026-08-03 · Member activity · RM 123.50
Points credited
2026-07-22 · OPLUMO Outlet 9
Outlet purchase
2026-07-10 · Member activity · RM 136.50