Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01813
VM0001813Silvermember1813@example.test · +601110001813 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,410
Current loyalty balance
Lifetime Spend
RM 1,764
Across 45 visits
Total Visits
45
Since 2024-08-07
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,410 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 12
Outlet purchase
2026-09-26 · Member activity · RM 24.75
App session
2026-09-14 · OPLUMO Outlet 12
Points credited
2026-09-02 · Member activity · RM 28.05
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 12
Outlet purchase
2026-08-09 · Member activity · RM 31.35
Points credited
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 34.65