Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18105
VM0018105Silvermember18105@example.test · +601110018105 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,072
Current loyalty balance
Lifetime Spend
RM 1,341
Across 42 visits
Total Visits
42
Since 2024-04-09
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,072 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 1
Outlet purchase
2026-04-05 · Member activity · RM 27.75
App session
2026-03-24 · OPLUMO Outlet 1
Points credited
2026-03-12 · Member activity · RM 31.45
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 1
Outlet purchase
2026-02-16 · Member activity · RM 35.15
Points credited
2026-02-04 · OPLUMO Outlet 1
Outlet purchase
2026-01-23 · Member activity · RM 38.85