Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 18086
VM0018086Membermember18086@example.test · +601110018086 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
190
Current loyalty balance
Lifetime Spend
RM 238
Across 5 visits
Total Visits
5
Since 2026-07-29
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
190 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 16
Outlet purchase
2026-09-27 · Member activity · RM 30.00
App session
2026-09-15 · OPLUMO Outlet 16
Points credited
2026-09-03 · Member activity · RM 34.00
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 16
Outlet purchase
2026-08-10 · Member activity · RM 38.00
Points credited
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 42.00