Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18085
VM0018085Silvermember18085@example.test · +601110018085 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,248
Current loyalty balance
Lifetime Spend
RM 2,810
Across 24 visits
Total Visits
24
Since 2025-07-25
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,248 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 15
Outlet purchase
2026-08-31 · Member activity · RM 103.50
App session
2026-08-19 · OPLUMO Outlet 15
Points credited
2026-08-07 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 131.10
Points credited
2026-07-02 · OPLUMO Outlet 15
Outlet purchase
2026-06-20 · Member activity · RM 144.90