Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 18065
VM0018065Silvermember18065@example.test · +601110018065 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,046
Current loyalty balance
Lifetime Spend
RM 1,308
Across 41 visits
Total Visits
41
Since 2024-10-10
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,046 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 12
Outlet purchase
2026-09-18 · Member activity · RM 22.50
App session
2026-09-06 · OPLUMO Outlet 12
Points credited
2026-08-25 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 12
Outlet purchase
2026-08-01 · Member activity · RM 28.50
Points credited
2026-07-20 · OPLUMO Outlet 12
Outlet purchase
2026-07-08 · Member activity · RM 31.50