Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18061
VM0018061Membermember18061@example.test · +601110018061 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
329
Current loyalty balance
Lifetime Spend
RM 411
Across 3 visits
Total Visits
3
Since 2026-07-27
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 8
Outlet purchase
2026-08-20 · Member activity · RM 85.50
App session
2026-08-08 · OPLUMO Outlet 8
Points credited
2026-07-27 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 8
Outlet purchase
2026-07-03 · Member activity · RM 108.30
Points credited
2026-06-21 · OPLUMO Outlet 8
Outlet purchase
2026-06-09 · Member activity · RM 119.70