Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18060
VM0018060Goldmember18060@example.test · +601110018060 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,555
Current loyalty balance
Lifetime Spend
RM 3,194
Across 44 visits
Total Visits
44
Since 2024-03-12
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,555 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 7
Outlet purchase
2026-04-13 · Member activity · RM 51.75
App session
2026-04-01 · OPLUMO Outlet 7
Points credited
2026-03-20 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 7
Outlet purchase
2026-02-24 · Member activity · RM 65.55
Points credited
2026-02-12 · OPLUMO Outlet 7
Outlet purchase
2026-01-31 · Member activity · RM 72.45