Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01806
VM0001806Goldmember1806@example.test · +601110001806 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
4,577
Current loyalty balance
Lifetime Spend
RM 5,722
Across 37 visits
Total Visits
37
Since 2024-09-27
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,577 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 5
Outlet purchase
2026-06-25 · Member activity · RM 127.50
App session
2026-06-13 · OPLUMO Outlet 5
Points credited
2026-06-01 · Member activity · RM 144.50
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 5
Outlet purchase
2026-05-08 · Member activity · RM 161.50
Points credited
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 178.50