Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18054
VM0018054Goldmember18054@example.test · +601110018054 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
3,560
Current loyalty balance
Lifetime Spend
RM 4,450
Across 35 visits
Total Visits
35
Since 2024-10-15
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
112d
2026-06-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,560 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 1
Outlet purchase
2026-06-07 · Member activity · RM 124.50
App session
2026-05-26 · OPLUMO Outlet 1
Points credited
2026-05-14 · Member activity · RM 141.10
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 1
Outlet purchase
2026-04-20 · Member activity · RM 157.70
Points credited
2026-04-08 · OPLUMO Outlet 1
Outlet purchase
2026-03-27 · Member activity · RM 174.30