Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18049
VM0018049Platinummember18049@example.test · +601110018049 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
4,997
Current loyalty balance
Lifetime Spend
RM 6,246
Across 40 visits
Total Visits
40
Since 2024-07-21
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,997 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 131.25
App session
2026-05-30 · OPLUMO Outlet 13
Points credited
2026-05-18 · Member activity · RM 148.75
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 13
Outlet purchase
2026-04-24 · Member activity · RM 166.25
Points credited
2026-04-12 · OPLUMO Outlet 13
Outlet purchase
2026-03-31 · Member activity · RM 183.75