Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 18040
VM0018040Membermember18040@example.test · +601110018040 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
731
Current loyalty balance
Lifetime Spend
RM 914
Across 15 visits
Total Visits
15
Since 2025-08-14
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
731 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 4
Outlet purchase
2026-04-11 · Member activity · RM 37.50
App session
2026-03-30 · OPLUMO Outlet 4
Points credited
2026-03-18 · Member activity · RM 42.50
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 4
Outlet purchase
2026-02-22 · Member activity · RM 47.50
Points credited
2026-02-10 · OPLUMO Outlet 4
Outlet purchase
2026-01-29 · Member activity · RM 52.50