Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01804
VM0001804Silvermember1804@example.test · +601110001804 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,193
Current loyalty balance
Lifetime Spend
RM 1,492
Across 19 visits
Total Visits
19
Since 2025-11-04
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,193 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 3
Outlet purchase
2026-09-12 · Member activity · RM 58.50
App session
2026-08-31 · OPLUMO Outlet 3
Points credited
2026-08-19 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 3
Outlet purchase
2026-07-26 · Member activity · RM 74.10
Points credited
2026-07-14 · OPLUMO Outlet 3
Outlet purchase
2026-07-02 · Member activity · RM 81.90