Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18036
VM0018036Goldmember18036@example.test · +601110018036 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,681
Current loyalty balance
Lifetime Spend
RM 3,352
Across 23 visits
Total Visits
23
Since 2025-05-15
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,681 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 17
Outlet purchase
2026-06-03 · Member activity · RM 130.50
App session
2026-05-22 · OPLUMO Outlet 17
Points credited
2026-05-10 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 165.30
Points credited
2026-04-04 · OPLUMO Outlet 17
Outlet purchase
2026-03-23 · Member activity · RM 182.70