Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18025
VM0018025Goldmember18025@example.test · +601110018025 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
3,311
Current loyalty balance
Lifetime Spend
RM 4,139
Across 33 visits
Total Visits
33
Since 2025-02-09
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,311 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 6
Outlet purchase
2026-08-27 · Member activity · RM 76.50
App session
2026-08-15 · OPLUMO Outlet 6
Points credited
2026-08-03 · Member activity · RM 86.70
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 6
Outlet purchase
2026-07-10 · Member activity · RM 96.90
Points credited
2026-06-28 · OPLUMO Outlet 6
Outlet purchase
2026-06-16 · Member activity · RM 107.10