Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18022
VM0018022Goldmember18022@example.test · +601110018022 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
4,199
Current loyalty balance
Lifetime Spend
RM 5,249
Across 37 visits
Total Visits
37
Since 2024-08-02
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,199 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 3
Outlet purchase
2026-04-30 · Member activity · RM 117.75
App session
2026-04-18 · OPLUMO Outlet 3
Points credited
2026-04-06 · Member activity · RM 133.45
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 3
Outlet purchase
2026-03-13 · Member activity · RM 149.15
Points credited
2026-03-01 · OPLUMO Outlet 3
Outlet purchase
2026-02-17 · Member activity · RM 164.85