Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18018
VM0018018Goldmember18018@example.test · +601110018018 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,982
Current loyalty balance
Lifetime Spend
RM 3,728
Across 25 visits
Total Visits
25
Since 2025-07-05
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,982 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 16
Outlet purchase
2026-08-29 · Member activity · RM 123.00
App session
2026-08-17 · OPLUMO Outlet 16
Points credited
2026-08-05 · Member activity · RM 139.40
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 155.80
Points credited
2026-06-30 · OPLUMO Outlet 16
Outlet purchase
2026-06-18 · Member activity · RM 172.20