Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18010
VM0018010Membermember18010@example.test · +601110018010 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
490
Current loyalty balance
Lifetime Spend
RM 613
Across 11 visits
Total Visits
11
Since 2025-10-29
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
490 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 8
Outlet purchase
2026-04-15 · Member activity · RM 45.75
App session
2026-04-03 · OPLUMO Outlet 8
Points credited
2026-03-22 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 8
Outlet purchase
2026-02-26 · Member activity · RM 57.95
Points credited
2026-02-14 · OPLUMO Outlet 8
Outlet purchase
2026-02-02 · Member activity · RM 64.05