Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01800
VM0001800Membermember1800@example.test · +601110001800 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
273
Current loyalty balance
Lifetime Spend
RM 342
Across 6 visits
Total Visits
6
Since 2026-01-24
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
273 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 16
Outlet purchase
2026-04-12 · Member activity · RM 41.25
App session
2026-03-31 · OPLUMO Outlet 16
Points credited
2026-03-19 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 16
Outlet purchase
2026-02-23 · Member activity · RM 52.25
Points credited
2026-02-11 · OPLUMO Outlet 16
Outlet purchase
2026-01-30 · Member activity · RM 57.75