Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00180
VM0000180Membermember180@example.test · +601110000180 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
169
Current loyalty balance
Lifetime Spend
RM 212
Across 3 visits
Total Visits
3
Since 2026-05-21
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
169 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 11
Outlet purchase
2026-06-14 · Member activity · RM 67.50
App session
2026-06-02 · OPLUMO Outlet 11
Points credited
2026-05-21 · Member activity · RM 76.50
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 11
Outlet purchase
2026-04-27 · Member activity · RM 85.50
Points credited
2026-04-15 · OPLUMO Outlet 11
Outlet purchase
2026-04-03 · Member activity · RM 94.50