Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17998
VM0017998Membermember17998@example.test · +601110017998 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
893
Current loyalty balance
Lifetime Spend
RM 1,117
Across 39 visits
Total Visits
39
Since 2024-10-31
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
893 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 13
Outlet purchase
2026-09-03 · Member activity · RM 24.00
App session
2026-08-22 · OPLUMO Outlet 13
Points credited
2026-08-10 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 13
Outlet purchase
2026-07-17 · Member activity · RM 30.40
Points credited
2026-07-05 · OPLUMO Outlet 13
Outlet purchase
2026-06-23 · Member activity · RM 33.60