Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17994
VM0017994Membermember17994@example.test · +601110017994 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
942
Current loyalty balance
Lifetime Spend
RM 1,179
Across 40 visits
Total Visits
40
Since 2024-07-09
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
942 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 9
Outlet purchase
2026-05-30 · Member activity · RM 19.50
App session
2026-05-18 · OPLUMO Outlet 9
Points credited
2026-05-06 · Member activity · RM 22.10
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 9
Outlet purchase
2026-04-12 · Member activity · RM 24.70
Points credited
2026-03-31 · OPLUMO Outlet 9
Outlet purchase
2026-03-19 · Member activity · RM 27.30