Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17988
VM0017988Silvermember17988@example.test · +601110017988 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,196
Current loyalty balance
Lifetime Spend
RM 1,495
Across 15 visits
Total Visits
15
Since 2025-12-20
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,196 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 3
Outlet purchase
2026-08-17 · Member activity · RM 86.25
App session
2026-08-05 · OPLUMO Outlet 3
Points credited
2026-07-24 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 109.25
Points credited
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 120.75