Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17976
VM0017976Goldmember17976@example.test · +601110017976 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,019
Current loyalty balance
Lifetime Spend
RM 3,774
Across 34 visits
Total Visits
34
Since 2025-02-15
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,019 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 8
Outlet purchase
2026-09-20 · Member activity · RM 70.50
App session
2026-09-08 · OPLUMO Outlet 8
Points credited
2026-08-27 · Member activity · RM 79.90
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 8
Outlet purchase
2026-08-03 · Member activity · RM 89.30
Points credited
2026-07-22 · OPLUMO Outlet 8
Outlet purchase
2026-07-10 · Member activity · RM 98.70