Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17970
VM0017970Platinummember17970@example.test · +601110017970 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,837
Current loyalty balance
Lifetime Spend
RM 6,047
Across 37 visits
Total Visits
37
Since 2024-12-18
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,837 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 2
Outlet purchase
2026-09-15 · Member activity · RM 128.25
App session
2026-09-03 · OPLUMO Outlet 2
Points credited
2026-08-22 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 2
Outlet purchase
2026-07-29 · Member activity · RM 162.45
Points credited
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 179.55