Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01797
VM0001797Membermember1797@example.test · +601110001797 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
352
Current loyalty balance
Lifetime Spend
RM 441
Across 11 visits
Total Visits
11
Since 2026-03-03
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
352 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 13
Outlet purchase
2026-08-18 · Member activity · RM 27.00
App session
2026-08-06 · OPLUMO Outlet 13
Points credited
2026-07-25 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 34.20
Points credited
2026-06-19 · OPLUMO Outlet 13
Outlet purchase
2026-06-07 · Member activity · RM 37.80