Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01796
VM0001796Membermember1796@example.test · +601110001796 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
582
Current loyalty balance
Lifetime Spend
RM 728
Across 15 visits
Total Visits
15
Since 2026-01-15
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
582 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 12
Outlet purchase
2026-09-12 · Member activity · RM 33.75
App session
2026-08-31 · OPLUMO Outlet 12
Points credited
2026-08-19 · Member activity · RM 38.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 12
Outlet purchase
2026-07-26 · Member activity · RM 42.75
Points credited
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 47.25