Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17946
VM0017946Platinummember17946@example.test · +601110017946 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,482
Current loyalty balance
Lifetime Spend
RM 6,853
Across 42 visits
Total Visits
42
Since 2024-05-08
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,482 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 12
Outlet purchase
2026-05-04 · Member activity · RM 126.00
App session
2026-04-22 · OPLUMO Outlet 12
Points credited
2026-04-10 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 12
Outlet purchase
2026-03-17 · Member activity · RM 159.60
Points credited
2026-03-05 · OPLUMO Outlet 12
Outlet purchase
2026-02-21 · Member activity · RM 176.40