Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17945
VM0017945Goldmember17945@example.test · +601110017945 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
4,047
Current loyalty balance
Lifetime Spend
RM 5,059
Across 29 visits
Total Visits
29
Since 2025-05-20
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,047 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 11
Outlet purchase
2026-09-24 · Member activity · RM 131.25
App session
2026-09-12 · OPLUMO Outlet 11
Points credited
2026-08-31 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 11
Outlet purchase
2026-08-07 · Member activity · RM 166.25
Points credited
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 183.75