Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01794
VM0001794Silvermember1794@example.test · +601110001794 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,879
Current loyalty balance
Lifetime Spend
RM 2,350
Across 17 visits
Total Visits
17
Since 2025-07-18
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 10
Outlet purchase
2026-04-20 · Member activity · RM 92.25
App session
2026-04-08 · OPLUMO Outlet 10
Points credited
2026-03-27 · Member activity · RM 104.55
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 10
Outlet purchase
2026-03-03 · Member activity · RM 116.85
Points credited
2026-02-19 · OPLUMO Outlet 10
Outlet purchase
2026-02-07 · Member activity · RM 129.15