Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17923
VM0017923Membermember17923@example.test · +601110017923 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted Out
Points Balance
865
Current loyalty balance
Lifetime Spend
RM 1,082
Across 7 visits
Total Visits
7
Since 2025-12-31
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
865 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 6
Outlet purchase
2026-04-06 · Member activity · RM 108.75
App session
2026-03-25 · OPLUMO Outlet 6
Points credited
2026-03-13 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 6
Outlet purchase
2026-02-17 · Member activity · RM 137.75
Points credited
2026-02-05 · OPLUMO Outlet 6
Outlet purchase
2026-01-24 · Member activity · RM 152.25