Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17921
VM0017921Silvermember17921@example.test · +601110017921 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,721
Current loyalty balance
Lifetime Spend
RM 2,152
Across 36 visits
Total Visits
36
Since 2024-12-22
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,721 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 4
Outlet purchase
2026-09-01 · Member activity · RM 55.50
App session
2026-08-20 · OPLUMO Outlet 4
Points credited
2026-08-08 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 4
Outlet purchase
2026-07-15 · Member activity · RM 70.30
Points credited
2026-07-03 · OPLUMO Outlet 4
Outlet purchase
2026-06-21 · Member activity · RM 77.70