Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17916
VM0017916Silvermember17916@example.test · +601110017916 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,958
Current loyalty balance
Lifetime Spend
RM 2,449
Across 21 visits
Total Visits
21
Since 2025-05-02
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,958 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 16
Outlet purchase
2026-04-15 · Member activity · RM 78.75
App session
2026-04-03 · OPLUMO Outlet 16
Points credited
2026-03-22 · Member activity · RM 89.25
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 16
Outlet purchase
2026-02-26 · Member activity · RM 99.75
Points credited
2026-02-14 · OPLUMO Outlet 16
Outlet purchase
2026-02-02 · Member activity · RM 110.25