Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17910
VM0017910Goldmember17910@example.test · +601110017910 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
2,814
Current loyalty balance
Lifetime Spend
RM 3,518
Across 26 visits
Total Visits
26
Since 2025-06-26
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,814 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 10
Outlet purchase
2026-09-07 · Member activity · RM 111.75
App session
2026-08-26 · OPLUMO Outlet 10
Points credited
2026-08-14 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 10
Outlet purchase
2026-07-21 · Member activity · RM 141.55
Points credited
2026-07-09 · OPLUMO Outlet 10
Outlet purchase
2026-06-27 · Member activity · RM 156.45