Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01791
VM0001791Silvermember1791@example.test · +601110001791 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,774
Current loyalty balance
Lifetime Spend
RM 2,218
Across 16 visits
Total Visits
16
Since 2026-01-03
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,774 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 7
Outlet purchase
2026-09-18 · Member activity · RM 83.25
App session
2026-09-06 · OPLUMO Outlet 7
Points credited
2026-08-25 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 7
Outlet purchase
2026-08-01 · Member activity · RM 105.45
Points credited
2026-07-20 · OPLUMO Outlet 7
Outlet purchase
2026-07-08 · Member activity · RM 116.55