Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17906
VM0017906Silvermember17906@example.test · +601110017906 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,778
Current loyalty balance
Lifetime Spend
RM 2,223
Across 21 visits
Total Visits
21
Since 2025-05-07
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,778 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 6
Outlet purchase
2026-04-20 · Member activity · RM 95.25
App session
2026-04-08 · OPLUMO Outlet 6
Points credited
2026-03-27 · Member activity · RM 107.95
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 6
Outlet purchase
2026-03-03 · Member activity · RM 120.65
Points credited
2026-02-19 · OPLUMO Outlet 6
Outlet purchase
2026-02-07 · Member activity · RM 133.35