Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17902
VM0017902Platinummember17902@example.test · +601110017902 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
5,354
Current loyalty balance
Lifetime Spend
RM 6,693
Across 45 visits
Total Visits
45
Since 2024-05-24
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
76d
2026-07-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,354 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 2
Outlet purchase
2026-07-13 · Member activity · RM 115.50
App session
2026-07-01 · OPLUMO Outlet 2
Points credited
2026-06-19 · Member activity · RM 130.90
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 2
Outlet purchase
2026-05-26 · Member activity · RM 146.30
Points credited
2026-05-14 · OPLUMO Outlet 2
Outlet purchase
2026-05-02 · Member activity · RM 161.70