Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01790
VM0001790Goldmember1790@example.test · +601110001790 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,060
Current loyalty balance
Lifetime Spend
RM 5,075
Across 33 visits
Total Visits
33
Since 2025-03-04
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,060 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 6
Outlet purchase
2026-09-19 · Member activity · RM 127.50
App session
2026-09-07 · OPLUMO Outlet 6
Points credited
2026-08-26 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 6
Outlet purchase
2026-08-02 · Member activity · RM 161.50
Points credited
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 178.50