Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17898
VM0017898Goldmember17898@example.test · +601110017898 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,531
Current loyalty balance
Lifetime Spend
RM 3,164
Across 45 visits
Total Visits
45
Since 2024-04-29
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,531 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 15
Outlet purchase
2026-06-18 · Member activity · RM 63.00
App session
2026-06-06 · OPLUMO Outlet 15
Points credited
2026-05-25 · Member activity · RM 71.40
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 15
Outlet purchase
2026-05-01 · Member activity · RM 79.80
Points credited
2026-04-19 · OPLUMO Outlet 15
Outlet purchase
2026-04-07 · Member activity · RM 88.20