Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01789
VM0001789Membermember1789@example.test · +601110001789 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
417
Current loyalty balance
Lifetime Spend
RM 522
Across 14 visits
Total Visits
14
Since 2025-11-06
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
417 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 33.00
App session
2026-06-04 · OPLUMO Outlet 5
Points credited
2026-05-23 · Member activity · RM 37.40
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 5
Outlet purchase
2026-04-29 · Member activity · RM 41.80
Points credited
2026-04-17 · OPLUMO Outlet 5
Outlet purchase
2026-04-05 · Member activity · RM 46.20