Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17862
VM0017862Membermember17862@example.test · +601110017862 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
351
Current loyalty balance
Lifetime Spend
RM 439
Across 20 visits
Total Visits
20
Since 2025-09-11
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
51d
2026-08-19
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
351 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 13
Outlet purchase
2026-08-07 · Member activity · RM 21.00
App session
2026-07-26 · OPLUMO Outlet 13
Points credited
2026-07-14 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 26.60
Points credited
2026-06-08 · OPLUMO Outlet 13
Outlet purchase
2026-05-27 · Member activity · RM 29.40