Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17860
VM0017860Membermember17860@example.test · +601110017860 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
116
Current loyalty balance
Lifetime Spend
RM 146
Across 5 visits
Total Visits
5
Since 2026-06-21
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
116 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 11
Outlet purchase
2026-08-20 · Member activity · RM 20.25
App session
2026-08-08 · OPLUMO Outlet 11
Points credited
2026-07-27 · Member activity · RM 22.95
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 11
Outlet purchase
2026-07-03 · Member activity · RM 25.65
Points credited
2026-06-21 · OPLUMO Outlet 11
Outlet purchase
2026-06-09 · Member activity · RM 28.35