Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17857
VM0017857Goldmember17857@example.test · +601110017857 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
3,243
Current loyalty balance
Lifetime Spend
RM 4,054
Across 31 visits
Total Visits
31
Since 2024-11-16
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,243 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 8
Outlet purchase
2026-04-28 · Member activity · RM 82.50
App session
2026-04-16 · OPLUMO Outlet 8
Points credited
2026-04-04 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 8
Outlet purchase
2026-03-11 · Member activity · RM 104.50
Points credited
2026-02-27 · OPLUMO Outlet 8
Outlet purchase
2026-02-15 · Member activity · RM 115.50