Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17841
VM0017841Silvermember17841@example.test · +601110017841 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,249
Current loyalty balance
Lifetime Spend
RM 2,812
Across 15 visits
Total Visits
15
Since 2025-09-03
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,249 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 9
Outlet purchase
2026-05-01 · Member activity · RM 120.00
App session
2026-04-19 · OPLUMO Outlet 9
Points credited
2026-04-07 · Member activity · RM 136.00
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 9
Outlet purchase
2026-03-14 · Member activity · RM 152.00
Points credited
2026-03-02 · OPLUMO Outlet 9
Outlet purchase
2026-02-18 · Member activity · RM 168.00