Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17836
VM0017836Silvermember17836@example.test · +601110017836 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,199
Current loyalty balance
Lifetime Spend
RM 1,500
Across 14 visits
Total Visits
14
Since 2026-01-12
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,199 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 4
Outlet purchase
2026-08-22 · Member activity · RM 104.25
App session
2026-08-10 · OPLUMO Outlet 4
Points credited
2026-07-29 · Member activity · RM 118.15
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 4
Outlet purchase
2026-07-05 · Member activity · RM 132.05
Points credited
2026-06-23 · OPLUMO Outlet 4
Outlet purchase
2026-06-11 · Member activity · RM 145.95